This document will provide information and troubleshooting steps to assist you in successfully completing webcam-based Identity Verification.
What is Webcam-Based Identity Verification?
Do I have a webcam?
If you don't have a webcam, one can be purchased cheaply online or from a local retailer. Some easily accessible retailers may be:
What about the specifications of the webcam?
Generally, we recommend any name-brand USB 2.0 webcam with autofocus capability, though 720p capability is also recommended. A webcam with a microphone is not required. Here are some suggested products that will be compatible with most computers:
Can i join the Webex live video proofing from a mobile device?
What is expected of me (the user) at the time of Live Video Proofing?
What is expected of Exostar?
Exostar will record and store the type of document presented, the issuer of the document, the unique identifying number of the document, your full name as it appears on the document, and the expiration of the document.
What information will be recorded? How is the integrity of my personal information guaranteed?
Locality Specific Approved Identity Documentation
The following table represents locality specific items that provide sufficient evidence of identity. These requirements are subject to change.
Click here to view Locality-Specific Approved Identity Documentation