• What is Email Subscription Management?

    • Email Subscription Management will provide the ability for an Organization, Application or Service Provider administrator to disable certain email notifications such as profile updates, email updates, or user registration notifications. 
    • This only applies to notifications sent to Organization, Application or Service Provider Administrators.
    • Only certain administrator emails can be disabled, some administrators will continue to receive email notifications related to the organization account
    • It does not impact email notifications about the administrator's own Exostar account 
    • Users can get details on the content of the emails by clicking on the link: 'Get more details here'
     

    Roles with Email Subscription Management Access

     

     SP Administrator Emails

    1

    When

    Description

     

    Notifications when a user registration request for an application is received

     

    Email sent to the SP Admin when a user registration request for an application is received

     Organization Administrator Emails

    1

    When

    Description

     

    Notifications when user completes reset of permanent password using Forgot Password

     

    Email sent to user, with Organization Administrators copied, when a password reset is completed. This includes Expired Password resets and Forgot Password (not forgot security questions). This includes Forgot Password.

     

    Note: You will continue to receive this email if you reset the password on your own Exostar account.

    2

    When

    Description

     

    Notifications when user completes reset of permanent password using My Account tab

     

    Email sent to user, Organization Administrators copied, when user changes password from My Account tab

     

    Note: if your own Exostar account is updated, you will continue to receive this email.

    3

    When

    Description

     

    Notifications when a user recovers first time login information or requests a temporary password from an administrator to complete password reset

    Email sent to Organization Administrators when a user goes through recovery of first time login information or password reset with forgot security questions, or when EPA resets a user's permanent password

    4

    When

    Description

     

    Notifications when users in your organization change security questions and answers

     

    Email sent to user, Organization Administrators copied, when user changes password from My Account tab

     

    Note: if your own Exostar security questions and answers are updated, you will continue to receive this email.

    5

    When

    Description

     

    Notifications when a user's account is suspended due to inactivity

    Sent to a user's organization administrators when access to an application is suspended due to inactivity

     

    Note: if you are subscribed to an application and suspended due to inactivity, you will continue to receive this email.

    6

    When

    Description

     

    Notifications when a user's profile is updated

     

    Email sent to organization administrators when a user's profile has been modified. This is sent when a user modifies his own profile. It is also sent when an organization administrator or EPA modifies a user's profile

     

    Note: if your own Exostar profile is updated you will continue to receive this email

    7

    When

    Description

     

    Notifications when a user's email address is updated

     

    Sent to Organization Administrators when an email address change is completed for a user

     

    Note: if your own Exostar email is updated you will continue to receive this email

    8

    When

    Description

     

    Notifications when a request is submitted by a new user to register in your organization

    Email sent to Organization Administrators when a user registration request for a MAG account is received

    9

    When

    Description

     

    Notifications when an OTP Hardware Token activation request is submitted to the Verify OTP queue

    Email sent to Organization Administrator(s) when an OTP Hardware Token approval is submitted to the Verify OTP queue

    10

    When

    Description

     

    Notifications when an OTP Hardware Token activation request is submitted to the Approve OTP   queue

    Email sent to Vetting Administrator(s) when an OTP Hardware Token approval is submitted to the Approve OTP queue (this includes re-routes)

    11

    When

    Description

     

    Notifications when an OTP Hardware Token activation request is canceled

     

    Email sent to either Organization Administrators or Vetting Administrators when an OTP Activation Request is cancelled by Org Admin or if pending approval token is revoked

    12

    When

    Description

     

    Notifications when a user's account is connected to another account

     

    Email sent to org admin when an account in his/her organization is connected as a parent

    Note: if you link your own account, you will continue to receive this email

    13

    When

    Description

     

    Notifications when a user's attempt to reset a password fails

     

    Email sent to user, Organization Administrators copied, when an account is locked due to a failure to reset password.)

     

    Note: if your own Exostar account is locked due to a failure to reset a password, you will continue to receive this email

    14

    When

    Description

     

    Notifications when an existing user is subscribed to an application by the owner of the application

    Notification email sent to Organization Administrator(s) when an existing user in an organization is subscribed to an application.

     

    Note: if you are subscribed to an application, you will continue to receive this email

    15

    When

    Description

     

    Notifications when a single user is added to an organization and subscribed to an application.

    Notification email sent to Organization Administrator(s) when a new user in an organization is subscribed to an application

    16

    When

    Description

     

    Notifications when multiple users are added to an organization as a result of the bulk load

    Email sent to organization administrators when new users are added to an organization as a result of the bulk load.

    17

    When

    Description

     

    Notifications when an EAG JIT User Registration is completed and an Exostar account is created

    Email sent to Organization Administrators when an EAG JIT User Registration is completed and an Exostar account is created.


    18

    When

    Description

     

    Notifications when an OTP Hardware Token is revoked on a user's account

     

    Sent to organization administrators when a user's OTP HW token is revoked by anyone

    Note: if your own OTP HW Token is revoked, you will continue to receive this email

    19

    When

    Description

     

    Notifications when the Application Administrator role is assigned to a user by the owner of the application

    Notification email sent to Organization Administrator(s) when an existing user in an organization is assigned the application administrator role by an SP Admin.)

     

     

     

     Application Administer Emails

    1

    When

    Description

     

    Notifications when an application subscription request is submitted for a user

    Email sent to Application Administrators when request for access to an application (other than FIS) or an application bundle is made by or on behalf of a user.

    2

    When

    Description

     

    Notifications when request for access to an application is ready for activation

    Email sent to Application Administrators when request for access to an application is ready for activation

    3

    When

    Description

     

    Notifications when a user is approved for FIS certificates

    Sent to FIS Administrator after a user is approved for certificates

    4

    When

    Description

     

    Notifications when a user's FIS certificates are revoked by user

    Email sent to FISAs, user CC'd, when a user self-revokes FIS Certificate(s)

     

    Note: if your FIS certificate is revoked, you will continue to receive this email

    5

    When

    Description

     

    Notifications when a user's FIS certificates are revoked by an administrator

    Sent to user, with FISAs copied, when a FIS Administrator or EPA revokes a user's FIS certificate(s)

     

    6

    When

    Description

     

    Notifications when an FIS registration request is submitted for approval

    Email sent to the FISA when an FIS registration request is submitted for approval