Exostar’s Managed Microsoft 365 Receive File Drop Messages

When Team File Drop is enabled, messages sent to the team’s email address will display in the File Drop Inbox. Only Sponsor Administrators and Team Managers with team access can view these messages. Team Managers are notified by email when new messages are received.

To view messages:

1. Open the Exostar Managed Microsoft 365 Teams app, go to Manage Teams. Select the team from the drop-down.
2. From the left menu, click File Drop Inbox.
3. Click the arrow next to a message to expand and view the full conversation.
4. Select a specific message to view its details and export to team.

NOTES:

• When Send Files Externally is enabled, any messages sent will also display in the File Drop Inbox.
• Message replies display in the same conversation as the original message.