General Information
Your Proofing process varies based on your location if you are inside the United Sates or outside (International). Please see the following information below to prepare for your proofing appointment.
Based inside United States:
If you are a Supplier located in the United States and purchased a Medium Level of Assurance (MLOA) Hardware or Software certificate, our vendor NotaryGo, will contact you to setup a proofing appointment with one of their Trusted Agents.
Based outside United States (Canada):
For users outside the United States, a Trusted Agent from Red Seal will contact you to setup a proofing appointment. Once you successfully complete the proofing appointment, the Trusted Agent provides you with your 16-digit passcode. This passcode is required for successful certificate download.
Based outside United States (International):
For users outside the United States, a Trusted Agent from Verify Europe will contact you to setup a proofing appointment. Once you successfully complete the proofing appointment, the Trusted Agent provides you with your 16-digit passcode. This passcode is required for successful certificate download.
What do I need to bring to my Proofing Appointment?
You are required to bring originals of the documents listed below for the proofing session. No photocopies will be accepted. However the Employment Verification Letter does not require an original, and Exostar will accept photocopies during the In-Person Proofing session.
The Employment Verification Letter should be printed on your company’s letterhead and duly signed by an authorized executive within your company with a wet signature. Click here to see a sample of a verification letter.
How is my information secured? Click here for information on data privacy and retention.
Identity Verification Documents
Below is a list of acceptable documents for the In-Person Proofing session:
LIST A: One item from this list fully satisfies the proofing requirement.
- U.S. Passport or Passport card
- REAL ID Act compliant Picture Identification, identified by the presence of the DHS REAL ID star
- Permanent Resident Card or Alien Registration Receipt Card (Form I-551)
- Employment Authorization Document that contains a photograph (Form I-766)
- Foreign Passport with I-551 stamp
- Foreign Passport with Form I-94 or I-94A
- Certificate of U.S. Citizenship
- Certificate of Naturalization
- A current and signed British passport describing the holder as a British citizen of the United Kingdom
LIST B: One item from this list PLUS one item from List C, satisfies the proofing requirement.
- Driver’s license or ID Card issued by U.S. government authority, containing personal information and photograph
- Student ID card with photo
- U.S. Military ID card or draft record
- U.S. Military dependent’s ID card
- Voter registration card
- U.S. Coast Guard Merchant Mariner Card
- Driver’s license issued by Canadian government authority
- Native American tribal document
LIST C: One item from this list PLUS one item from list B, satisfies the proofing requirement.
- U.S. Social Security card issued by the Social Security Administration
- Original or certified copy of birth certificate issued by U.S. government authority
- Certification of Birth Abroad issued by U.S. Dept. of State (Form FS-545)
- Native American tribal document
- U.S. Citizen ID card (Form I-197)
- ID card for Use of Resident Citizen in the United States (Form I-179)
- Employment authorization document issued by DHS