Revoke Certificates
If you suspect one of the following, you should revoke your certificates: Loss, compromise or theft of your private key OR Fraud.
There are four ways to revoke your certificates:
- Yourself: Log-in to your MAG account using your email address/user ID and password, and follow the steps provided below.
- Organization Administrator: Your Organization Administrator can revoke your certificates at any time.
- FIS Administrator: Your organization’s designated FIS Administrator can revoke your certificates on your behalf, at any time.
- Exostar Customer Support: If your certificates have been compromised, contact Exostar Customer Support and request certificate revocation.
To revoke your certificates:
1. Go to the My Account tab, click the Manage Certificates sub-tab, and click the Revoke Certificates tab.
NOTE: You cannot selectively revoke certificates. This activity revokes all of your downloaded certificates.
2. Click the Revoke button to revoke ALL FIS certificates. You receive a confirmation notification.
3. Select OK to revoke all certificates. The Certificate Revocation Confirmation displays.
Disable/Remove Old Certificates
Exostar recommends removing expired certificates to ensure you are not presented with multiple certificates when accessing required applications. To remove expired or old certificates:
1. Open your Windows Start Menu. Search for Internet Options.
2. Click the Content tab and select the Certificates button.
3. In the Certificates pop-up screen, select the certificate you wish to remove.
4. Check the Expiration Date to ensure you are selecting the expired certificates. Click Remove.
5. A confirmation message displays. Click Yes to proceed or No to cancel.