Migration Plan: Starting TBD late November 2025, the MAG Dashboard URL will change for Certification Assistant users will change.
To access ALL OTHER applications, please continue to use the current MAG URL (https://portal.exostar.com).
Migration Information: Exostar has re-architected our Managed Access Gateway (MAG) platform to improve security, resilience, and agility. We are migrating your solution to this fully cloud native platform as part of our commitment to continually improve our solutions.
Please keep in mind this change is temporary. To better understand this update, please review all information below.
Migration FAQs
What is the timeline for this change?
– TBD late November 2025: MAG URL to access application will change. We will send an email notification and the new URL will be updated here.
– January 2026: URLs will revert back to what they were before and ALL applications will be accessible under the same MAG URL.
– January 2026: URLs will revert back to what they were before and ALL applications will be accessible under the same MAG URL.
Can I make profile changes during this time?
Exostar recommends abstaining from making profile changes during this time, because those changes will only affect the MAG instance in which you made the change. If you must make changes, ensure you make those changes in both MAG instances.
Profile changes include:
– Name change
– Password reset
– Address change
– Email change
Profile changes include:
– Name change
– Password reset
– Address change
– Email change
Will my renewals take affect in both MAG instances?
Yes, renewals will apply to both instances of MAG, however, you MUST renew in the legacy MAG. The new MAG will NOT reflect the renewal, but the credential will still work.
Where do I go to access my other subscriptions?
Please use the current MAG URL at https://portal.exostar.com
My credentials expired. What do I do now?
As long as your token still shows in your MAG account, you can follow the renewal process in the legacy MAG. To view your token in MAG:
1. Log into your MAG account.
2. Navigate to the My Account tab.
3. Select the Manage OTP sub-tab to view your token.
Please visit Exostar’s Renewal article for more information.
1. Log into your MAG account.
2. Navigate to the My Account tab.
3. Select the Manage OTP sub-tab to view your token.
Please visit Exostar’s Renewal article for more information.
How do I view my case history in the new instance of MAG?
You may log in here to see your case history.