Exostar Key Management Agent™ (KMA)

What is KMA?

Exostar Key Management Agent (KMA) is a Java based application developed by Exostar.  KMA replaces ActiveX as your tool for downloading digital certificates on your hardware token.

Users will need to use Exostar KMA™ to download and install certificates on to USB PKI hardware tokens (i.e., MLOA hardware).  For Software or Disk-based PKI Identity and Email certificates you do not need to install and use KMA.

To self-check KMA™ click here. 

Exostar offers various types of authenticators to access services including Managed Access Gateway (MAG).  Some of the authenticators Exostar offers are:

  • USB PKI hardware tokens (Medium Level of Assurance MLOA hardware)
  • Software or Disk-based PKI Identity
  • Email certificate (Basic Level of Assurance BLOA software)
  • OTP hardware tokens and mobile application (phone-based OTP authenticators)

You will need to download and install KMA if you are:

  • A MAG user downloading digital certificates for hardware token for the first time
  • A MAG user renewing digital certificates for hardware token
  • An Enterprise Proofer
Level of AssuranceRequirements
Basic Level of Assurance (BLOA) Software 

BLOA SecureEmail Software
• Does not require in-person identity check (no proofing required)
• User does not have to download KMA™
• Identity certificates are stored on the user’s computer
Medium Level of Assurance (MLOA) Software• In-person proofing required
• User does not have to download KMA™
• All 3 certificates (signature, identity and encryption) are installed on the user’s computer
Medium Level of Assurance (MLOA) Hardware• In-person proofing required
• User has to download KMA™ but can use any modern browser
• All 3 certificates (signature, identity and encryption) are installed onto a USB token

The KMA application is packaged in a Microsoft Installer (MSI) file which will guide you through the setup process. 

To download and install KMA™, click the link –
https://portal.exostar.com/kma/ExostarKeyManagementAgentDesktop-1.0.77.msi

To download and install Corporate KMA™, click the link –
https://portal.exostar.com/kma/ExostarKeyManagementAgentDesktop-corporate-1.0.77.msi

KMA VersionDetails
KMA Desktophttps://portal.exostar.com/kma/ExostarKeyManagementAgentDesktop-1.0.77.msi
MD5: 9f63b6f5e605605e7d8f7c5fb3f72985
SH2: 884a3825b24fe6fb546196fdeb6b8b2abe5c17e91a3fd05c4042def94da545d8
KMA Corporatehttps://portal.exostar.com/kma/ExostarKeyManagementAgentDesktop-corporate-1.0.77.msi
MD5: f8e1f0b1862463e1576d717fb16686e1
SH2: 3d2f75145652a16fdc999857e63c68c9bb93cb7292368a1198d4b15acdbe4907
DMGhttps://portal.exostar.com/kma/Exostar KMA-1.0.77.dmg
MD5: 69159d47d6a4c1517236f37a6a7c9722
SH2: 6ab65f22d40826b6ccb9e52521c7b098c853f26b6462def5552f57c47516ad04
JSONJSON File: https://portal.exostar.com/kma/ekma.json
MAC OSXOSX: https://portal.exostar.com/kma/Exostar%20KMA-1.0.79.dmg

The following operating systems and browsers are compatible with KMA:

Operating
System
Chrome
(132.0.6834.15)
MS Edge
(131.0.2903.63)
Firefox*
(132.0.2)
Safari
(26.0)
Windows 11YesYesYesN/A
Windows 10YesYesYesN/A
MAC OSXNoNoNoYes

*NOTE: If you use Firefox to download KMA for software certificates, the certificates will be imported into OS key store.  Users will have to manually import the certificates into Firefox for 2FA into MAG.


Frequently Asked Questions

I’ve already downloaded my hardware certificates, do I need KMA™?
No. This change does not affect existing users who have already downloaded their digital certificates.
Do I need Administrator rights to install KMA™?
No. However depending on your company IT rules you may or may not need Admin rights to download KMA to your computer.
What is the latest version of KMA™?
The latest version of Exostar’s KMA™ is 1.0.77.
(*Version 1.0.79 is being tested and will be released soon – posted October 23, 2025)
I have to renew my digital certificates for hardware token, do I need KMA™?
Yes, you will need to install KMA™ before you can renew your certificates.
I use software certificates, do I need KMA™?
No, software certificates do not need to download KMA™. 
I have to use the Thales eToken 5110+ (FIPS 140-2 Certified) token, do I need any software updates?
Yes, you will need two updates, please install the latest versions of these applications below:
1. Exostar SafeNet Client
2. Exostar KMA™
How do I self-check KMA™?
The self-test page will allow users to check their environment. It helps users to understand and perform the steps to download and install KMA™ on their own computers. It will also perform some nominal checks to ensure KMA™ is working properly. To self-check KMA™, please visit https://portal.exostar.com/credmgr/pages/myAccount/kma/.
Is KMA™ compatible with existing Smart Card readers installed in my system?
Yes. KMA operates properly when a Smart Card reader (including CAC Card readers) is installed in your system.
Does KMA™ work if your Smart Card (i.e., CAC card) is inserted in your system?
YES. When you login KMA operates properly when the Smart Card itself (including CAC Card) is installed in your system. However during the MLOA Hardware token setup when you load your digital certificates, KMA does not recognize the token. For the token to be recognized, the Smart Card needs to be removed temporarily.

Common Issues

We encourage our users to check if any of the errors you are seeing is listed below before reaching to Exostar Customer Support.

Issue 1: I am trying to download the certificates and receive an error message
Error displays when you attempt to download digital certificates and the KMA™ is not downloaded. Try and download KMA, if you are unable to download KMA reach out to your system administrators to understand the policy for downloads.
Issue 2: Is  KMA™ software vulnerable to log4j issue CVE-2021-44228?
No, the current KMA™ version uses log4j v2.17.1 hence it is not vulnerable to above mentioned CVE. Make sure you are running latest version on KMA software.

FIS Product Guide: Full user guide on FIS product and how to download certificates. 

Related Pages:

Updated on October 23, 2025
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