FIDO Synced Passkeys

FIDO Synced Passkeys (Platform-bound): FIDO Synced Passkeys are discoverable credentials stored by platform authenticators (e.g., iCloud Keychain, Google Password Manager, or Windows Hello). These credentials are synced across devices using secure cloud infrastructure.

Although synced passkeys have been awarded AAL2 by the NIST 800-63-3/4 standard, they lack the following properties:
FIDO Alliance Certification Level: Not Available
Attestation: Not Available

Because of these missing protections, protection for synced passkeys is implemented through a layered design that combines hardware isolation, user verification, end-to-end encryption, and zero-knowledge cloud storage. As a result, Exostar recommends only using the following platforms for synced passkeys:
– Apple iCloud
– Microsoft Authenticator
– Google Password Manager

For a more detail description on how this protection actually works in the above platforms, see Synced Passkey Protection Mechanism article.

Please follow the steps below to purchase and set-up a FIDO Synced Passkey. Please visit your customer page for more information on the purchase and set-up process.

Step 1. Purchase FIDO Passkey License

You must purchase the FIDO Passkey License with or without Proofing from Exostar’s web store. 

IMPORTANT! Once you successfully purchase the FIDO Passkey License, you will receive a purchase confirmation license key. This license key is used ONCE during the credential set-up process and IS NOT the same as the FIDO Passkey License, which is the credential you will use to authenticate to access your partner applications. 

To purchase your FIDO Passkey License:
1. Navigate to Exostar’s web store.
2. Select your Partner from the drop-down provided.
3. Select the radio button for FIDO Passkey License with or without Proofing (1 year, hardware key not included). Click Next.
4. Review and complete any missing information in the Primary Information and Billing Address sections. Click Next.
5. Select your Payment Method and input payment details. Click Submit to complete your purchase.
NOTE: If you select the Invoice option, Exostar must receive full payment before you receive your license key to activate your credential.
6. On the purchase confirmation screen, you are provided the option to activate your license key directly from the web store. Otherwise, you can activate via your account using the license key provided in the confirmation email.
NOTE: The license key format is KEY-XXXXXXXXXXXXXXXXX.

Step 2. Complete Credential Set-up

Once you successfully complete your purchase, you can activate your credential directly from the web store or through your Exostar account. PLEASE VISIT YOUR CUSTOMER GET STARTED ARTICLE FOR MORE DETAILED INSTRUCTIONS ON COMPLETING CREDENTIAL SET-UP.

IMPORTANT! Once you successfully purchase the FIDO Passkey License, you will receive a purchase confirmation license key. This license key is used ONCE during the credential set-up process and IS NOT the same as the FIDO Passkey License, which is the credential you will use to authenticate to access your partner applications. 

Updated on December 3, 2025
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