As part of Exostar’s commitment to security standards and best practices, we will be making a change to our Remote Video Proofing process starting June 1, 2023.
Change Overview
During a Remote Video Proofing session, users are required to present evidence of identity in the form of documents. Currently, this requirement is satisfied by presentation of 1 unexpired government issued picture ID. As of June 1, 2023, an individual will be required to present either:
2 STRONG or SUPERIOR pieces of evidence
OR
1 STRONG or SUPERIOR piece of evidence AND 2 FAIR pieces of evidence.
A notional list of qualifying documents can be found on the NIST website, and copied below, to provide examples of the types of documents that will be accepted by our proofers. This change will allow Exostar to meet the updated Identity Proofing requirements (IAL2) defined under NIST 800-63-3 and will be implemented for all individuals undergoing Remote Video Proofing for any Exostar solution.
FAQs
What types of documents qualify as evidence of identity under the new policy?
A notional list of qualifying documents can be found on the NIST website. The table has been added here for convenience:
| Type of Evidence | Strength | Notes |
|---|---|---|
| US Passport | SUPERIOR | Includes US Passport cards |
| Foreign e-Passport | SUPERIOR | |
| Personal Identity Verification (PIV) card | SUPERIOR | |
| Common Access card (CAC) | SUPERIOR | |
| Personal Identity Verification Interoperable (PIV-I) card | SUPERIOR | |
| Transportation Worker Identification Credential (TWIC) | SUPERIOR | |
| Permanent Resident Card | SUPERIOR | Issued on or after May 11, 2010 |
| Native American Enhanced Tribal Card | SUPERIOR | |
| REAL ID cards | STRONG+ | Includes REAL ID driver’s licenses and ID cards. REAL ID cards have a star printed in the upper right-hand corner. Card and personal information must be validated with appropriate DMV or AAMVA. |
| Enhanced ID cards | STRONG+ | Includes Enhanced ID driver’s licenses and ID cards. Must be validated with appropriate DMV or AAMVA. |
| U.S. Uniformed Services Privilege and Identification Card (U.S. Military ID) | STRONG+ | Includes Uniformed Services Dependent ID Cards. Must be validated with appropriate military issuing source. |
| Permanent Resident Card | STRONG | Issued Prior to May 11, 2010 |
| Native American Tribal Photo Identification Card | STRONG | |
| Driver’s License or ID card (REAL ID non-compliant) | STRONG | |
| School ID card | FAIR | Includes facial image photograph |
| Utility account statement | FAIR | |
| Credit/debit card and account statement | FAIR | |
| Financial institution account statement | FAIR | |
| US Social Security Card | WEAK |
When will this change occur?
The change in evidence requirements will occur on June 1, 2023.
What will individuals without a US address be required to present?
The requirements for individuals without a US address will also change on June 1, 2023. We will require two valid national government-issued photo IDs or valid non-national government issued photo IDs (e.g., driver’s license, passport), which are issued by governments or international jurisdictions recognized by the US Federal Government.