Access Requirements: In order to access the RTX Supply Chain Platform (RSCP) application, you must receive an invitation for Exostar’s Managed Access Gateway (MAG) account, as well as a Phone One Time Password (OTP) with Proofing credential.
Step 1. Register
In order to access the RTX Supply Chain Platform (RSCP) application, you must receive an email invitation from RTX. Locate that email to begin the account registration process.
To complete MAG account registration:
1. Click the Accept Invitation button, located in the email invitation from the Exostar system.
2. Your browser displays a Get started with Exostar dialogue box. Click the Get Started button.
3. On the Complete the following information page, review the data for accuracy and input any missing fields. Select your Organization Headquarters Location from the country drop-down menu. Click Next.
A confirmation message displays account registration details and further instructions to be on the look-out for an account activation email.
2. Your browser displays a Get started with Exostar dialogue box. Click the Get Started button.
3. On the Complete the following information page, review the data for accuracy and input any missing fields. Select your Organization Headquarters Location from the country drop-down menu. Click Next.
A confirmation message displays account registration details and further instructions to be on the look-out for an account activation email.
Step 2. Activate Account
Once Exostar approves your organization registration, you receive an account activation email. Please review all information provided in the email, paying special attention to your Account Details and User ID.
IMPORTANT: Since you received and accepted the invitation, you are automatically designated as the Organization Administrator for your company. For more information on your administrative responsibilities, please see the MAG Organization Administrator page.
Exostar offers a quarterly MAG Administrator Webinar that provides information and instructions specific to the administrative functions. Please see the MAG Webinars page for available dates and registration information.
To activate your user account:
1. Locate the Account Activation email. Click the Activate My Account button.
2. Review the Password Policy. Input and confirm your permanent Password. Click Next.
NOTE: Your Email Address or User ID and Password are used for all subsequent MAG logins.
3. Review the information on the screen concerning your security questions. Select and answer your Security Questions. Click Next to open the MAG Dashboard.
2. Review the Password Policy. Input and confirm your permanent Password. Click Next.
NOTE: Your Email Address or User ID and Password are used for all subsequent MAG logins.
3. Review the information on the screen concerning your security questions. Select and answer your Security Questions. Click Next to open the MAG Dashboard.
Step 3. Accept Terms and Conditions
Once you successfully activate your MAG account, you must accept the RTX Supply Chain Platform (RSCP) Terms and Conditions. To accept the RSCP Terms and Conditions, you must have the Organization Administrator or RSCP Application Administrator role. Access to RSCP is not possible for any users in your organization until Terms and Conditions are accepted.
To accept RSCP Terms and Conditions:
1. Locate the RTX Supply Chain Platform (RSCP) tile, located under the My Application section of your MAG Dashboard. Click the Agree to Terms button.
NOTE: If the tile says Pending Terms, an Organization Administrator or RSCP Application Administrator must accept terms.
2. Click Continue to view the RSCP Terms and Conditions.
3. Review the Terms and Conditions. Check the box for I have read and agree to these terms and conditions. Click Next to complete the process.
NOTE: If the tile says Pending Terms, an Organization Administrator or RSCP Application Administrator must accept terms.
2. Click Continue to view the RSCP Terms and Conditions.
3. Review the Terms and Conditions. Check the box for I have read and agree to these terms and conditions. Click Next to complete the process.
Step 4. Purchase
To access RSCP, you must purchase a Phone One Time Password (OTP) with Proofing credential from Exostar’s Web Store.
To purchase the credential:
1. Login to your MAG account with your Email Address or User ID and Password.
2. Click the Get 2FA button from the My 2FA Credentials section on the MAG Dashboard.
3. Select RTX from the Partner drop-down menu to display a list of acceptable credentials.
4. Select the radio button for the Phone One Time Password (OTP) With Proofing – (1 Year) option. Click Next.
5. Review and input any missing information in the Primary Information, Billing Address, and Shipping Address sections. Click Next.
6. Select your Payment Method (credit or invoice). Input payment details, if paying by credit. Click Submit.
NOTE: If you pay by invoice, you must make full payment prior to receiving the hardware token.
A confirmation screen displays and you receive a confirmation email, containing the license key required for the activation process. You can activate directly from the confirmation screen, or later via your MAG user account and the My 2FA Credentials section.
2. Click the Get 2FA button from the My 2FA Credentials section on the MAG Dashboard.
3. Select RTX from the Partner drop-down menu to display a list of acceptable credentials.
4. Select the radio button for the Phone One Time Password (OTP) With Proofing – (1 Year) option. Click Next.
5. Review and input any missing information in the Primary Information, Billing Address, and Shipping Address sections. Click Next.
6. Select your Payment Method (credit or invoice). Input payment details, if paying by credit. Click Submit.
NOTE: If you pay by invoice, you must make full payment prior to receiving the hardware token.
A confirmation screen displays and you receive a confirmation email, containing the license key required for the activation process. You can activate directly from the confirmation screen, or later via your MAG user account and the My 2FA Credentials section.
Step 5. Proofing
You must activate your Phone OTP token using the license key received via email or at the end of the purchase process. After entering the license key, you will be prompted to select your identity proofing option:
- Self-Service Mobile Proofing: If you are located in the United States, you can complete the self-service proofing process using your smartphone’s camera by providing your Social Security Number (SSN), driver’s license or passport.
- Live Video Proofing: Users located outside of United States must schedule a live proofing session. US-based users may select live video proofing if they are unable to complete the Experian proofing. Please review the Identity Proofing Resource page for additional information prior to your proofing appointment.
To activate your OTP Token and complete the SELF-SERVICE MOBILE PROOFING:
1. Login to your MAG user account with Email Address or User ID and Password.
2. In the My 2FA Credentials section on the MAG Dashboard, click the Enter it here link, under Have a License Key?
3. Enter the license key you received via email in the field provided. Click Submit.
4. Select the desired proofing country. Click Next.
NOTE: Experian Self-service proofing is only available in the US. You will need a passport or a driver’s license to complete the process successfully.
5. On the Select identity proofing method screen, click the PROCEED WITH MOBILE PHONE button.
6. Confirm your Full Name. Click Next.
7. Review the proofing instructions. Click the START PROOFING button.
8. Review the Self-Service Proofing Terms and Conditions. Click the AGREE AND CONTINUE button.
9. Complete all required fields including all nine digits of your Social Security Number, to verify your identity. Click Next.
NOTE: If your name is listed incorrectly, click the MY NAME IS INCORRECT button.
10. Enter your Mobile Number. Click Next.
NOTE: If further evidence is needed, you are prompted to answer Knowledge-Based Authentication (KBA) Questions. Once you complete the questions, click Next.
11. You receive a proofing link on your mobile phone. Open the link.
12. Click the Let’s get started button.
13. Capture a photo of the back and front sides of your ID. This is required.
14. Capture a photo of yourself (this is required). Once completed, a confirmation page displays.
15. Once you successfully complete your instant proofing on your mobile phone, return to the proofing application.
16. Click on the ID PROOFING COMPLETED button in the proofing application.
IMPORTANT: Once you successfully complete your proofing, you must register your credential. Please see the steps outlined in Step 5. Register Credential below.
2. In the My 2FA Credentials section on the MAG Dashboard, click the Enter it here link, under Have a License Key?
3. Enter the license key you received via email in the field provided. Click Submit.
4. Select the desired proofing country. Click Next.
NOTE: Experian Self-service proofing is only available in the US. You will need a passport or a driver’s license to complete the process successfully.
5. On the Select identity proofing method screen, click the PROCEED WITH MOBILE PHONE button.
6. Confirm your Full Name. Click Next.
7. Review the proofing instructions. Click the START PROOFING button.
8. Review the Self-Service Proofing Terms and Conditions. Click the AGREE AND CONTINUE button.
9. Complete all required fields including all nine digits of your Social Security Number, to verify your identity. Click Next.
NOTE: If your name is listed incorrectly, click the MY NAME IS INCORRECT button.
10. Enter your Mobile Number. Click Next.
NOTE: If further evidence is needed, you are prompted to answer Knowledge-Based Authentication (KBA) Questions. Once you complete the questions, click Next.
11. You receive a proofing link on your mobile phone. Open the link.
12. Click the Let’s get started button.
13. Capture a photo of the back and front sides of your ID. This is required.
14. Capture a photo of yourself (this is required). Once completed, a confirmation page displays.
15. Once you successfully complete your instant proofing on your mobile phone, return to the proofing application.
16. Click on the ID PROOFING COMPLETED button in the proofing application.
IMPORTANT: Once you successfully complete your proofing, you must register your credential. Please see the steps outlined in Step 5. Register Credential below.
To activate your credential and complete the LIVE VIDEO PROOFING:
1. Login to your MAG user account with Email Address or User ID and Password.
2. In the My 2FA Credentials section on the MAG Dashboard, click the Enter it here link, under Have a License Key?
3. Enter the license key you received via email in the field provided. Click Submit.
4. Review the information on the screen, verify your name and desired proofing country. Click Next.
5. Select Verify my identity by meeting with an agent later as the Proofing Service.
6. Click Schedule an Appointment. Review the information and click Continue.
7. Select an appointment date and time from the calendar. Click Continue.
8. Enter required fields. Click Confirm.
NOTE: You will receive a confirmation email. Shortly before your proofing interview, you receive a WebEx invite via email. On your scheduled appointment date, an Exostar Proofing Agent will contact you.
9. Launch WebEx via the link provided in the email. Select your webcam for video, but do not connect to the audio.
NOTE: There is limited time to complete troubleshooting during your appointment. Failure to appear for your scheduled appointment will require you to reschedule via your MAG account.
10. You must present approved identity documents and answer a series of yes or no questions to an Exostar Proofing Agent.
After a successful proofing, the agent provides an activation code, which is required to complete the credentialing process. Once your proofing is complete, the code cannot be retrieved by anyone, including Exostar Customer Support. The activation code expires 30 days from the issue date. If your activation code is lost or expired, it may result in additional cost to you or your company to repeat the identity verification process. If you fail the webcam proofing, the proofing agent provides further instructions.
2. In the My 2FA Credentials section on the MAG Dashboard, click the Enter it here link, under Have a License Key?
3. Enter the license key you received via email in the field provided. Click Submit.
4. Review the information on the screen, verify your name and desired proofing country. Click Next.
5. Select Verify my identity by meeting with an agent later as the Proofing Service.
6. Click Schedule an Appointment. Review the information and click Continue.
7. Select an appointment date and time from the calendar. Click Continue.
8. Enter required fields. Click Confirm.
NOTE: You will receive a confirmation email. Shortly before your proofing interview, you receive a WebEx invite via email. On your scheduled appointment date, an Exostar Proofing Agent will contact you.
9. Launch WebEx via the link provided in the email. Select your webcam for video, but do not connect to the audio.
NOTE: There is limited time to complete troubleshooting during your appointment. Failure to appear for your scheduled appointment will require you to reschedule via your MAG account.
10. You must present approved identity documents and answer a series of yes or no questions to an Exostar Proofing Agent.
After a successful proofing, the agent provides an activation code, which is required to complete the credentialing process. Once your proofing is complete, the code cannot be retrieved by anyone, including Exostar Customer Support. The activation code expires 30 days from the issue date. If your activation code is lost or expired, it may result in additional cost to you or your company to repeat the identity verification process. If you fail the webcam proofing, the proofing agent provides further instructions.
Step 6. Register Credential
Upon completing a successful proofing appointment, the proofing agent provides an activation code.
To complete credential activation and registration:
1. Select the Activate button provided in MAG.
2. Enter the activation code in the field provided. Click Continue.
3. Select the desired delivery method. Select your country from the dropdown provided, and enter your phone number. Click Register.
NOTE: Exostar recommends you register at least two phones, but you can register up to three.
4. An activation code is sent to your phone via the delivery method selected, and a verification code field displays on the screen. Enter the code. Click Continue.
5. A confirmation page displays. Click Register Another Credential to proceed through the steps again to register an additional phone, which we recommend. To complete the activation, click I’m done, go to dashboard.
2. Enter the activation code in the field provided. Click Continue.
3. Select the desired delivery method. Select your country from the dropdown provided, and enter your phone number. Click Register.
NOTE: Exostar recommends you register at least two phones, but you can register up to three.
4. An activation code is sent to your phone via the delivery method selected, and a verification code field displays on the screen. Enter the code. Click Continue.
5. A confirmation page displays. Click Register Another Credential to proceed through the steps again to register an additional phone, which we recommend. To complete the activation, click I’m done, go to dashboard.
Step 7. Access
Once you successfully complete account and credential set-up, you can access the RTX Supply Chain Platform (RSCP) application.
To access the RSCP application:
1. Login to your MAG user account with Email Address or User ID and Password.
2. Locate the RTX Supply Chain Platform (RSCP) tile, located in the My Applications section of the MAG Dashboard. Click Launch.
3. Select the phone number to which you want use to receive the OTP code. Choose the delivery method. Click Send to have the code sent to your phone.
4. You will receive the OTP code on your phone. Enter the code in the OTP code field. Click Next to open the RSCP application.
NOTE: Once you receive the code, it will be valid for the next two minutes. If the code expires, click Resend verification code.
2. Locate the RTX Supply Chain Platform (RSCP) tile, located in the My Applications section of the MAG Dashboard. Click Launch.
3. Select the phone number to which you want use to receive the OTP code. Choose the delivery method. Click Send to have the code sent to your phone.
4. You will receive the OTP code on your phone. Enter the code in the OTP code field. Click Next to open the RSCP application.
NOTE: Once you receive the code, it will be valid for the next two minutes. If the code expires, click Resend verification code.
Other Acceptable Credentials
RTX Supply Chain Platform (RSCP) also accepts the following credentials: