Access Requirements: In order to access the RTX Supplier Portal (RSP) application, you must receive an invitation for Exostar’s Managed Access Gateway (MAG) account, as well as a Phone One Time Password (OTP) with Proofing credential.
Step 1. Register for MAG Account
In order to access the RSP application, you must receive an email invitation from RTX. Locate that email to begin the account registration process.
To complete MAG account registration:
1. Click the Accept Invitation button, located in the email invitation from the Exostar system.
2. Your browser displays a Get started with Exostar dialogue box. Click the Get Started button.
3. On the Complete the following information page, review the data for accuracy and input any missing fields. Select your Organization Headquarters Location from the country drop-down menu. Click Next.
A confirmation message displays account registration details and further instructions to be on the look-out for an account activation email.
2. Your browser displays a Get started with Exostar dialogue box. Click the Get Started button.
3. On the Complete the following information page, review the data for accuracy and input any missing fields. Select your Organization Headquarters Location from the country drop-down menu. Click Next.
A confirmation message displays account registration details and further instructions to be on the look-out for an account activation email.
Step 2. Activate User Account
Once Exostar approves your organization registration, you receive an account activation email. Please review all information provided in the email, paying special attention to your Account Details and User ID.
IMPORTANT: Since you received and accepted the invitation, you are automatically designated as the Organization Administrator for your company. For more information on your administrative responsibilities, please see the MAG Organization Administrator page.
Exostar offers a quarterly MAG Administration Webinar that provides information and instructions on administrative responsibilities. Please see the MAG Webinars page for available dates and registration information.
To activate your user account:
1. You will receive an email invitation from Exostar Administrators that includes your Organization Name, Organization ID and User ID. Click the Activate My Account button in the email to open your preferred web browser.
2. Click the Let’s Get Started button.
NOTE: The security questions option is no longer applicable or required.
3. Enter and re-enter a Password meeting the criteria listed on the screen. Click Next.
4. A confirmation message will display Your account is now active. Click Continue to open the MAG Dashboard.
If you are not an Organization Administrator, please skip Step 3. Accept Terms and Conditions and move on to Step 4. Purchase Phone OTP without Proofing Credential.
2. Click the Let’s Get Started button.
NOTE: The security questions option is no longer applicable or required.
3. Enter and re-enter a Password meeting the criteria listed on the screen. Click Next.
4. A confirmation message will display Your account is now active. Click Continue to open the MAG Dashboard.
If you are not an Organization Administrator, please skip Step 3. Accept Terms and Conditions and move on to Step 4. Purchase Phone OTP without Proofing Credential.
Step 3. Agree to Terms and Conditions
Once you successfully activate your MAG account, you must accept all MAG-related terms, as well as the RTX Supplier Portal Terms and Conditions. To accept the RSP Terms and Conditions, you must have the Organization Administrator or RSP Application Administrator role. Access to RSP is not possible for any users in your organization until Terms and Conditions are accepted.
To accept MAG and RSP Terms and Conditions:
1. Once you activate your account and login for the first time, you are prompted to review ALL MAG-related terms. Once reviewed, click Agree and Continue.
2. Locate the RSP tile under My Applications on the MAG Dashboard. Click the Agree to Terms button.
3. Review the Terms of Service documents. Check the box for I’ve read and agree to this terms and conditions. Click the Accept and Continue button to accept terms and conditions and navigate back to the dashboard.
2. Locate the RSP tile under My Applications on the MAG Dashboard. Click the Agree to Terms button.
3. Review the Terms of Service documents. Check the box for I’ve read and agree to this terms and conditions. Click the Accept and Continue button to accept terms and conditions and navigate back to the dashboard.
Step 4. Purchase Phone OTP Credential
To access RSP, you must purchase a SMS OTP (Proofing) (US) (1 Year) credential from Exostar’s Web Store.
To purchase the credential:
1. Login to your MAG account your Email Address or User ID and Password.
2. Click the Get 2FA button from the My 2FA Credentials section on the MAG Dashboard.
3. Select RTX from the Partner drop-down menu to display a list of acceptable credentials.
4. Select the radio button for the SMS OTP (Proofing) (US) (1 Year) option. Click Next.
5. Review and input any missing information in the Primary Information, Billing Address, and Shipping Address sections. Click Next.
6. Select your Payment Method (credit or invoice). Input payment details, if paying by credit. Click Submit.
NOTE: If you pay by invoice, you must make full payment prior to receiving the hardware token.
A confirmation screen displays and you receive a confirmation email, containing the license key required for the activation process. You can activate directly from the confirmation screen, or later via your MAG user account and the My 2FA Credentials section.
2. Click the Get 2FA button from the My 2FA Credentials section on the MAG Dashboard.
3. Select RTX from the Partner drop-down menu to display a list of acceptable credentials.
4. Select the radio button for the SMS OTP (Proofing) (US) (1 Year) option. Click Next.
5. Review and input any missing information in the Primary Information, Billing Address, and Shipping Address sections. Click Next.
6. Select your Payment Method (credit or invoice). Input payment details, if paying by credit. Click Submit.
NOTE: If you pay by invoice, you must make full payment prior to receiving the hardware token.
A confirmation screen displays and you receive a confirmation email, containing the license key required for the activation process. You can activate directly from the confirmation screen, or later via your MAG user account and the My 2FA Credentials section.
Step 5. Complete Proofing
You must activate your Phone OTP token using the license key received via email or at the end of the purchase process. After entering the license key, you will be prompted to select your identity proofing option:
- Self-Service Mobile Proofing: If you are located in the United States, you can complete the self-service proofing process using your smartphone’s camera by providing your Social Security Number (SSN), driver’s license or passport.
- Live Video Proofing: Users located outside of United States must schedule a live proofing session. US-based users may select live video proofing if they are unable to complete the Experian proofing. Please review the Identity Proofing Resource page for additional information prior to your proofing appointment.
To activate your OTP Token and complete the SELF-SERVICE MOBILE PROOFING:
1. In the My 2FA Credentials section on the MAG Dashboard, click the Enter it here link, under Have a License Key?
2. Enter the license key you received via email in the field provided. Click Next.
3. Select the desired proofing country. Click Next.
NOTE: Experian Self-service proofing is only available in the US. You will need a passport or a driver’s license to complete the process successfully.
4. On the Select identity proofing method screen, click the PROCEED WITH MOBILE PHONE button.
5. Confirm your Full Name. Click Next.
6. Review the proofing instructions. Click the START PROOFING button.
7. Review the Self-Service Proofing Terms and Conditions. Click the AGREE AND CONTINUE button.
8. Review and complete all required fields, including all nine digits of your Social Security Number, to verify your identity. Click Next.
NOTE: If your name is listed incorrectly, click the MY NAME IS INCORRECT button.
9. Review all mobile number-related information. Enter your Mobile Number. Click Next.
NOTE: If further evidence is needed, you are prompted to answer Knowledge-Based Authentication (KBA) Questions. Once you complete the questions, click Next.
10. A confirmation displays notifying you a link has been sent to your mobile phone and you have THIRY MINUTES TO COMPLETE PROOFING. Open the link on your mobile phone.
11. Click the Let’s get started button on your mobile phone to open the Select a document screen.
12. Select US / Canada DL and ID, International ID Cards, or Passport Booklet.
13. Review the information on the photo screen. Click the Capture photo button.
NOTE: Your phone’s browser may ask for use of your camera. Click Allow.
14. Follow camera prompts to capture required photos of your ID.
NOTE: You must capture front and back. Follow the prompts.
15. Once complete, click Looks good. Continue.
16. Review the Take a selfie screen. Click Take Selfie.
17. Capture a photo of yourself. This is required. Click Looks good. Finish application.
18. Once you successfully complete your instant proofing on your mobile phone, return to the proofing application.
19. Click on the ID PROOFING COMPLETED button in the proofing application.
IMPORTANT: Once you successfully complete your proofing, you must register your credential. Please see the steps outlined in the Step 6. Register Credential section below.
2. Enter the license key you received via email in the field provided. Click Next.
3. Select the desired proofing country. Click Next.
NOTE: Experian Self-service proofing is only available in the US. You will need a passport or a driver’s license to complete the process successfully.
4. On the Select identity proofing method screen, click the PROCEED WITH MOBILE PHONE button.
5. Confirm your Full Name. Click Next.
6. Review the proofing instructions. Click the START PROOFING button.
7. Review the Self-Service Proofing Terms and Conditions. Click the AGREE AND CONTINUE button.
8. Review and complete all required fields, including all nine digits of your Social Security Number, to verify your identity. Click Next.
NOTE: If your name is listed incorrectly, click the MY NAME IS INCORRECT button.
9. Review all mobile number-related information. Enter your Mobile Number. Click Next.
NOTE: If further evidence is needed, you are prompted to answer Knowledge-Based Authentication (KBA) Questions. Once you complete the questions, click Next.
10. A confirmation displays notifying you a link has been sent to your mobile phone and you have THIRY MINUTES TO COMPLETE PROOFING. Open the link on your mobile phone.
11. Click the Let’s get started button on your mobile phone to open the Select a document screen.
12. Select US / Canada DL and ID, International ID Cards, or Passport Booklet.
13. Review the information on the photo screen. Click the Capture photo button.
NOTE: Your phone’s browser may ask for use of your camera. Click Allow.
14. Follow camera prompts to capture required photos of your ID.
NOTE: You must capture front and back. Follow the prompts.
15. Once complete, click Looks good. Continue.
16. Review the Take a selfie screen. Click Take Selfie.
17. Capture a photo of yourself. This is required. Click Looks good. Finish application.
18. Once you successfully complete your instant proofing on your mobile phone, return to the proofing application.
19. Click on the ID PROOFING COMPLETED button in the proofing application.
IMPORTANT: Once you successfully complete your proofing, you must register your credential. Please see the steps outlined in the Step 6. Register Credential section below.
To activate your credential and complete the LIVE VIDEO PROOFING:
1. In the My 2FA Credentials section on the MAG Dashboard, click the Enter it here link, under Have a License Key?
2. Enter the license key you received via email in the field provided. Click Next.
3. Select desired proofing country. Click Next.
4. In the Verify my identity by meeting with an agent later section, click the Schedule Appointment button.
5. Confirm your full name. Click Next.
6. Review process outline. Click Start Proofing button.
7. Review the Service Agreement. Click Agree and Continue.
8. Select the Appointment Language (English). Click Continue.
9. Review proofing information. Click Continue to schedule your proofing appointment.
10. Select an appointment date and time from the calendar. Click Continue.
11. Enter required fields. Click Confirm.
NOTE: You will receive a confirmation email. Shortly before your proofing interview, you receive a Microsoft Teams invite via email. On your scheduled appointment date, an Exostar Proofing Agent will contact you.
12. Launch Microsoft Teams via the link provided in the email invitation.
NOTE: There is limited time to complete troubleshooting during your appointment. Failure to appear for your scheduled appointment will require you to reschedule via your MAG account.
13. You must present approved identity documents and answer a series of yes or no questions to an Exostar Proofing Agent.
After a successful proofing, the agent provides an activation code, which is required to complete the credentialing process. Once your proofing is complete, the code cannot be retrieved by anyone, including Exostar Customer Support. The activation code expires 30 days from the issue date. If your activation code is lost or expired, it may result in additional cost to you or your company to repeat the identity verification process. If you fail the webcam proofing, the proofing agent provides further instructions.
2. Enter the license key you received via email in the field provided. Click Next.
3. Select desired proofing country. Click Next.
4. In the Verify my identity by meeting with an agent later section, click the Schedule Appointment button.
5. Confirm your full name. Click Next.
6. Review process outline. Click Start Proofing button.
7. Review the Service Agreement. Click Agree and Continue.
8. Select the Appointment Language (English). Click Continue.
9. Review proofing information. Click Continue to schedule your proofing appointment.
10. Select an appointment date and time from the calendar. Click Continue.
11. Enter required fields. Click Confirm.
NOTE: You will receive a confirmation email. Shortly before your proofing interview, you receive a Microsoft Teams invite via email. On your scheduled appointment date, an Exostar Proofing Agent will contact you.
12. Launch Microsoft Teams via the link provided in the email invitation.
NOTE: There is limited time to complete troubleshooting during your appointment. Failure to appear for your scheduled appointment will require you to reschedule via your MAG account.
13. You must present approved identity documents and answer a series of yes or no questions to an Exostar Proofing Agent.
After a successful proofing, the agent provides an activation code, which is required to complete the credentialing process. Once your proofing is complete, the code cannot be retrieved by anyone, including Exostar Customer Support. The activation code expires 30 days from the issue date. If your activation code is lost or expired, it may result in additional cost to you or your company to repeat the identity verification process. If you fail the webcam proofing, the proofing agent provides further instructions.
Step 6. Activate Proofing Code and Register Credential
Upon completing a successful proofing appointment, the proofing agent provides an activation code.
To complete credential activation and registration:
1. Select the Activate button provided in MAG.
2. If applicable, enter the activation code in the field provided. Click Continue.
3. Select the desired delivery method. Select your country from the dropdown provided, and enter your phone number. Click Register.
NOTE: Exostar recommends you register at least two phones, but you can register up to three.
4. An activation code is sent to your phone via the delivery method selected, and a verification code field displays on the screen. Enter the code. Click Continue.
5. A confirmation page displays. Click Register Another Credential to proceed through the steps again to register an additional phone, which we recommend. To complete the activation, click I’m done, go to dashboard.
2. If applicable, enter the activation code in the field provided. Click Continue.
3. Select the desired delivery method. Select your country from the dropdown provided, and enter your phone number. Click Register.
NOTE: Exostar recommends you register at least two phones, but you can register up to three.
4. An activation code is sent to your phone via the delivery method selected, and a verification code field displays on the screen. Enter the code. Click Continue.
5. A confirmation page displays. Click Register Another Credential to proceed through the steps again to register an additional phone, which we recommend. To complete the activation, click I’m done, go to dashboard.
Step 7. Access RSP
Once you successfully complete account and credential set-up, you can access the RSP application.
To access the RSP application:
1. Login to your MAG user account with Email Address or User ID and Password.
2. Locate the RTX Supplier Portal (RSP) tile, located in the My Applications section of the MAG Dashboard. Click Launch.
3. Select the phone number to which you want use to receive the OTP code. Choose the delivery method. Click Send to have the code sent to your phone.
4. You will receive the OTP code on your phone. Enter the code in the OTP code field. Click Next to open the RSP application.
NOTE: Once you receive the code, it will be valid for the next two minutes. If the code expires,
click Resend verification code.
2. Locate the RTX Supplier Portal (RSP) tile, located in the My Applications section of the MAG Dashboard. Click Launch.
3. Select the phone number to which you want use to receive the OTP code. Choose the delivery method. Click Send to have the code sent to your phone.
4. You will receive the OTP code on your phone. Enter the code in the OTP code field. Click Next to open the RSP application.
NOTE: Once you receive the code, it will be valid for the next two minutes. If the code expires,
click Resend verification code.
Other Acceptable Credentials
Raytheon Technologies Supplier Portal (RSP) also accepts the following credentials: