All new SAM accounts are created as General User Accounts. Later, these accounts can be updated to include administrative roles. To learn more about the various Administrator Roles, choose from the menu options below.
Administrator Roles & Responsibilities
| Administrator Role | Description |
|---|---|
| Organization Administrator | Organization-level Administrator |
| Service Provider Administrator | Application-level Administrator (“Application Owner”) |
| Adoption Administrator | Application & System-level Administrator (Adoption Module) |
| Credential Administrator | Organization-level Administrator (Approve OTP requests) |
| Management & Portal Administrator | Organization-level Administrator (Onboarding Sponsor/Tenant) |
| Exostar Portal Administrator | Organization-level Administrator (full privileges) |
SAM Administrator Guide
To download the SAM Admin guide (for all Admin roles) click here.
Additional Admin Resources
Organization Administrator
Adoption Administrator
Management & Portal Administrator
Service Provider Administrator
Credential Administrator