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Certification Assistant – Invite External Partner

IMPORTANT! There is a known issue where system-generated emails are not being sent from the Certification Assistant application. If the partner does not already have an Exostar account, you must send that user an email containing the Managed Access Gateway (MAG) self-registration link and prompt the user to register for MAG. If the user DOES have a MAG account, you must still email that user letting them know you have invited them to access an assessment. They will need to access Certification Assistant and will see the assessment.

To invite an external partner to access your assessment:

1. Launch Certification Assistant and open your assessment.

2. Under the Administration section in the left-hand navigation, select Account.

3. Select + Invite User, enter the partner’s Email Address, and select Send.

4. Click Send Invitation in the confirmation dialog box.

5. Select Refresh on your browser to repopulate the account users list. The partner’s status shows as Invitation Sent.

NOTES:

  • Invite one partner at a time.
  • The partner needs to accept your invitation before you can authorize them on your assessment.

Updated on August 20, 2026

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