Access Requirements: In order to access Partner Information Manager (PIM) application, you must first register both yourself and your organization for a Managed Access Gateway (MAG) account, as well as obtain the proper credentials. At a minimum, PIM requires a Phone One Time Password (OTP) without Proofing credential. Please see the general process overview below. Click here to view the PIM job aid on how to get started and edit/submit forms.
Step 1. Registration
Managed Access Gateway (MAG) is a consolidated portal providing identity and access management as a cloud service for the Aerospace & Defense industries. The PIM application is available through MAG. You must receive an invitation from your Partner in order to access both applications.
2. Your browser displays a Get started with Exostar dialogue box. Click the Get Started button.
3. On the Complete the following information page, review the data for accuracy and input any missing fields. Select your Organization Headquarters Location from the country drop-down menu. Click Next.
A confirmation message displays account registration details and further instructions to be on the look-out for an account activation email.
Register for MAG
Step 2. Activate Account
Once Exostar approves your organization registration, you receive an account activation email. Please review all information provided in the email, paying special attention to your Account Details and User ID.
IMPORTANT: Since you received and accepted the invitation, you are automatically designated as the Organization Administrator for your company. For more information on your administrative responsibilities, please see the MAG Organization Administrator page.
Exostar offers monthly MAG Administrator training that provides information and instructions specific to the administrative functions. Please see the MAG Webinars page for available dates and registration information.
NOTE: If you are unable to access the link, go to https://portal.exostar.com. Then click Create Your Account.
2. Review the Password Policy. Input and confirm your permanent Password. Click Next.
NOTE: Your Email Address or User ID and Password are used for all subsequent MAG logins.
3. Review the information on the screen concerning your security questions. Select and answer your Security Questions. Click Next to open the MAG Dashboard.
4. Under My Applications you will see the PIM application, click Agree to Terms.
5. Next review the terms and conditions, then check the I have read and agree box to accept terms and conditions.
6. You will receive a confirmation message. Click Go to Dashboard, to begin the credentialing process.
Activate MAG Account
Step 3. Purchase Credentials
Once you successfully accept the PIM Terms and Conditions during the registration process, you are then prompted to setup your credential. PIM requires (at a minimum), a Phone OTP without Proofing credential.
NOTE: Your partner may require additional credentials.
To complete the next steps make sure you have your mobile phone available. The general process for credentialing is below. You can also watch the quick video on purchasing and activating your credentials at the end of step 5.
2. On the Purchase your Exostar Subscription page, select your Partner company from the drop-down list.
3. Select the Phone Based One Time Password (OTP) without Proofing option. Click Next.
4. Review and input any missing information in the Primary Information, Billing Address, and Shipping Address sections. Click Next.
5. Select your Payment Method (credit or invoice). Input payment details, if paying by credit. Click Submit.
NOTE: If you pay by invoice, you must make full payment prior to receiving the hardware token.
A confirmation screen displays and you receive a confirmation email, containing the license key required for the activation process. You can activate directly from the confirmation screen, or later via your MAG user account and the My 2FA Credentials section.
Purchase & Activate Credentials
Two-Factor Authentication (2FA)
Step 4. Activate Credentials
2. In the My 2FA Credentials section, find the Have a License Key? and click the Enter it here link.
3. Enter your license key. Click Submit.
4. Confirm your profile and select your country from the dropdown list. Click Next.
5. Click the Activate button.
Step 5. Register Credentials
NOTE: This determines how you receive the one time password on your phone.
2. Select your Country and enter your Phone Number in the field provided.
3. Click Register to receive the one-time password to your mobile device.
4. Enter this number in the Verification field that displays on your computer screen. Click Continue.
5. Select I’m Done on the confirmation screen.
This ends the registration and access process. Once you complete this section, you can now access the PIM solution.
Step 6. Access PIM
Once you complete the registration and credentialing process, you can access the PIM solution.
2. Locate Partner Information Manager (PIM) in the Applications section on your MAG Dashboard. Select the Launch button.
3. Select the phone number to which you want use to receive the OTP code. Choose the delivery method. Click Send to have the code sent to your phone.
4. You will receive the OTP code on your phone. Enter the code in the OTP code field. Click Next to open the PIM application.
NOTE: Once you receive the code, it will be valid for the next two minutes. If the code expires, click Resend verification code.
Once you have successfully activated and completed your MAG account setup, please see the following information on PIM access and management:
– PIM Supplier information and Supplier Guide.
– PIM Buyer information and Buyer Guide.
Step 7. Access Forms
In the PIM Application, as a Supplier you can access and complete forms to submit to your Buyer Partner. The steps below navigate you to the forms page to begin filling out your form.
2. Navigate to the Forms Summary widget. Locate the desired form under the Forms tab.
3. Find the form you wish to fill out, then click the hyperlinked form name.
4. Next click Assign User to assign editing rights to yourself. Click Add.
5. Since this is the first time someone has accessed the form, you will see a Start button. Click Start to edit the form.
NOTE: You may want to download a blank form first to view the questions with your team before you starting editing the form.
Click the links to learn more about PIM Form Resources or view the PIM Get Started Quick Guide.