Access Requirements: In order to access Exostar’s Managed Microsoft 365 and Supplier Management (SM), you must receive an invitation for an Exostar Managed Access Gateway (MAG) account, as well as purchase and setup a Phone One Time Password (OTP) with Proofing credential. Please see the entire process outlined below.
Step 1. Register for MAG Account
Managed Access Gateway (MAG) is a consolidated portal providing identity and access management as a cloud service for the Aerospace & Defense industries. Exostar’s Managed Microsoft 365 and Supplier Management (SM) application are available through MAG. You must receive an invitation from your Partner in order to access MAG and the applications.
2. Your browser displays a Get started with Exostar dialogue box. Click the Get Started button.
3. On the Complete the following information page, review the data for accuracy and input any missing fields. Select your Organization Headquarters Location from the country drop-down menu. Click Next.
A confirmation message will display your account registration details, along with further instructions sent via email for account activation.
Step 2. Activate User Account
Once Exostar approves your organization registration, you will receive an account activation email. Please review all information provided in the email, paying special attention to your Account Details and User ID.
IMPORTANT: The user who receives and accepts the new Organization Registration invitation, is automatically designated as the Organization Administrator for your company. For more information on your Administrative responsibilities, please see the MAG Organization Administrator page.
2. Click the Let’s Get Started button.
NOTE: The security questions option is no longer applicable or required.
3. Enter and re-enter a Password meeting the criteria listed on the screen. Click Next.
4. A confirmation message will display Your account is now active. Click Continue to open the MAG Dashboard.
If you are not an Organization Administrator, please skip Step 3. Accept Terms and Conditions and move on to Step 4. Purchase Phone OTP without Proofing Credential.
Step 3. Agree Terms and Conditions
If you are assigned the Organization Administrator role, you must agree to ALL MAG-related terms, as well as the Supplier Management and Exostar’s Managed Microsoft 365 Terms & Conditions before your users can access the applications. This process begins after you have activated your account.
IMPORTANT! Supplier Management Application Administrators can also accept Supplier Management Terms and Conditions. Follow steps 2 and 3 below.
2. Locate the Supplier Management and Exostar’s Managed Microsoft 365 tile under My Applications on the MAG Dashboard. Click the Agree to Terms button.
3. Review the Terms of Service documents. Check the box for I’ve read and agree to this terms and conditions. Click the Accept and Continue button to accept terms and conditions and navigate back to the dashboard.
Step 4. Purchase Phone OTP with Proofing Credential
Once you successfully accept the Terms and Conditions during the registration process, you are then prompted to setup your credential. Supplier Management and Exostar’s Managed Microsoft 365 require (at a minimum), a Phone OTP with Proofing credential. To complete the next steps, make sure you have your mobile phone available during this process.
2. Click the Get 2FA button from the My 2FA Credentials section on the MAG Dashboard.
3. Select Elbit Systems of America from the Partner drop-down menu to display a list of acceptable credentials.
4. Select the radio button for the SMS OTP (Proofing) (US) (1 Year) option. Click Next.
5. Review and input any missing information in the Primary Information, Billing Address, and Shipping Address sections. Click Next.
6. Enter the Voucher code in the box provided and click Apply. Then click Next.
7. A confirmation page will display with your Invoice number. Next you will receive an email with your License Key.
Once you receive your license key via email, you can activate your credential from your MAG user account in the My 2FA Credentials section.
Step 5. Complete Proofing
You must activate your Phone OTP token using the license key received via email or at the end of the purchase process. After entering the license key, you will be prompted to select your identity proofing option:
- Self-Service Mobile Proofing: If you are located in the United States, you can complete the self-service proofing process using your smartphone’s camera by providing your Social Security Number (SSN), driver’s license or passport.
- Live Video Proofing: Users located outside of United States must schedule a live proofing session. US-based users may select live video proofing if they are unable to complete the Experian proofing. Please review the Identity Proofing Resource page for additional information prior to your proofing appointment.
2. Enter the license key you received via email in the field provided. Click Next.
3. Select the desired proofing country. Click Next.
NOTE: Experian Self-service proofing is only available in the US. You will need a passport or a driver’s license to complete the process successfully.
4. On the Select identity proofing method screen, click the PROCEED WITH MOBILE PHONE button.
5. Confirm your Full Name. Click Next.
6. Review the proofing instructions. Click the START PROOFING button.
7. Review the Self-Service Proofing Terms and Conditions. Click the AGREE AND CONTINUE button.
8. Review and complete all required fields, including all nine digits of your Social Security Number, to verify your identity. Click Next.
NOTE: If your name is listed incorrectly, click the MY NAME IS INCORRECT button.
9. Review all mobile number-related information. Enter your Mobile Number. Click Next.
NOTE: If further evidence is needed, you are prompted to answer Knowledge-Based Authentication (KBA) Questions. Once you complete the questions, click Next.
10. A confirmation displays notifying you a link has been sent to your mobile phone and you have THIRTY MINUTES TO COMPLETE PROOFING. Open the link on your mobile phone.
11. Click the Let’s get started button on your mobile phone to open the Select a document screen.
12. Select US / Canada DL and ID, International ID Cards, or Passport Booklet.
13. Review the information on the photo screen. Click the Capture photo button.
NOTE: Your phone’s browser may ask for use of your camera. Click Allow.
14. Follow camera prompts to capture required photos of your ID.
NOTE: You must capture front and back. Follow the prompts.
15. Once complete, click Looks good. Continue.
16. Review the Take a selfie screen. Click Take Selfie.
17. Capture a photo of yourself. This is required. Click Looks good. Finish application.
18. Once you successfully complete your instant proofing on your mobile phone, return to the proofing application.
19. Click on the ID PROOFING COMPLETED button in the proofing application.
IMPORTANT: Once you successfully complete your proofing, you must register your credential. Please see the steps outlined in the Step 6. Register Credential section below.
2. Enter the license key you received via email in the field provided. Click Next.
3. Select desired proofing country. Click Next.
4. In the Verify my identity by meeting with an agent later section, click the Schedule Appointment button.
5. Confirm your full name. Click Next.
6. Review process outline. Click Start Proofing button.
7. Review the Service Agreement. Click Agree and Continue.
8. Select the Appointment Language (English). Click Continue.
9. Review proofing information. Click Continue to schedule your proofing appointment.
10. Select an appointment date and time from the calendar. Click Continue.
11. Enter required fields. Click Confirm.
NOTE: You will receive a confirmation email. Shortly before your proofing interview, you receive a Microsoft Teams invite via email. On your scheduled appointment date, an Exostar Proofing Agent will contact you.
12. Launch Microsoft Teams via the link provided in the email invitation.
NOTE: There is limited time to complete troubleshooting during your appointment. Failure to appear for your scheduled appointment will require you to reschedule via your MAG account.
13. You must present approved identity documents and answer a series of yes or no questions to an Exostar Proofing Agent.
After a successful proofing, the agent provides an activation code, which is required to complete the credentialing process. Once your proofing is complete, the code cannot be retrieved by anyone, including Exostar Customer Support. The activation code expires 30 days from the issue date. If your activation code is lost or expired, it may result in additional cost to you or your company to repeat the identity verification process. If you fail the webcam proofing, the proofing agent provides further instructions.
Step 6. Activate Proofing Code and Register Credential
Upon completing a successful proofing appointment, the proofing agent provides an activation code.
2. If applicable, enter the activation code in the field provided. Click Continue.
3. Select the desired delivery method. Select your country from the dropdown provided, and enter your phone number. Click Register.
NOTE: Exostar recommends you register at least two phones, but you can register up to three.
4. An activation code is sent to your phone via the delivery method selected, and a verification code field displays on the screen. Enter the code. Click Continue.
5. A confirmation page displays. Click Register Another Credential to proceed through the steps again to register an additional phone, which we recommend. To complete the activation, click I’m done, go to dashboard.
Step 7. Access Applications
Once you complete the registration and credentialing process, you can access Exostar’s Managed Microsoft 365 and Supplier Management applications.
IMPORTANT! You MUST use Google Chrome to access the SM application.
2. On the MAG Dashboard, scroll down to the Applications section and locate the Supplier Management or Exostar’s Managed Microsoft 365 tile, then click the Launch button to open the application.
3. Select the phone number you want to receive the OTP code. Choose the delivery method. Click Send to have the code sent to your phone.
4. You will receive the OTP code on your phone. Enter the code in the OTP code field. Click Next to open the application.
NOTE: Once you receive the code, it will be valid for the next two minutes. If the code expires, click Resend verification code.
Additional Resources
For existing MAG users with valid OTP credentials, please see the following additional resources:
- Phone OTP: This page provides additional information on the Phone OTP process, including how to complete a proofing upgrade purchase for an existing Phone OTP credential.
- OTP Renewal: This page provides information and instructions on the OTP renewal process.
- OTP Training Resources: This page provides downloadable user guides and OTP Frequently Asked Questions (FAQs).
- Supplier Management: This page provides information and instructions in the Supplier Management for Suppliers.
- Exostar’s Managed Microsoft 365: This page provides information and instructions in the Exostar’s Managed Microsoft 365 applications.