This page provides an overview of the Sponsor Administrator role, including its common tasks and features.
If you have not setup and downloaded your Remote Desktop client, view the Managed Secure Desktop – Get Started page.
Sponsor Admin Roles
- View License Used/Purchased
- View current monthly usage
- View hours purchased per month
- View login activity per user
- Add User to AVD Instance
- Add User with Assigned Role
- View Managed Desktop Configuration information
- Add and edit allowed domains
As a returning Sponsor Admin you can access your browser via the Remote Desktop.
Returning User Login via MAG
If you are a Returning User (Member) logging in via MAG portal, follow the steps below:
Returning User Login – MAG:
1. Login to MAG with your User ID and password – https://fedramp-ui.portal.exostar.com
2. The MAG Dashboard will display, go to the Applications section and find “Exostar EMSD Dashboard (Preview)” tile. Click Launch to open the application.
3. The system will ask you to authenticate with Two-Step Verification. Select the phone number to have a code sent to, then choose the Send text option and click Send. (Note: If you click Send voice message, you will receive a phone call with the code).
4. Enter the code in the field provided and click Next.
5. You will be redirected Exostar’s Managed Secure Desktop dashboard. Click the “Launch EMSD” button.
6. A window box will pop-up, “Welcome to Exostar Managed Secure Desktop”, click the button “No, Returning User“.
7. A new window will pop-up, click the button “Open Microsoft Remote Desktop Center“, next the sign-in window will display.
8. From the Sign-in window, click the additional “Sign-in Options“, then select “Sign-in to an organization“.
9. Next “Find your Organization” by entering your Domain name in the field provided.
10. Sign-in to your account by entering your unique MAG User ID, then click Next.
11. You will be redirected to the MAG Portal to login. Enter your MAG User ID again and click Next. Then enter your Password and click Next.
12. You will be asked to to verify your identity and enter the code texted to your phone. Then click Next.
13. Once you have been authenticated, the Remote Desktop client will display. Double-click the RD client to launch the desktop and open the browser to securely access permitted websites.
2. The MAG Dashboard will display, go to the Applications section and find “Exostar EMSD Dashboard (Preview)” tile. Click Launch to open the application.
3. The system will ask you to authenticate with Two-Step Verification. Select the phone number to have a code sent to, then choose the Send text option and click Send. (Note: If you click Send voice message, you will receive a phone call with the code).
4. Enter the code in the field provided and click Next.
5. You will be redirected Exostar’s Managed Secure Desktop dashboard. Click the “Launch EMSD” button.
6. A window box will pop-up, “Welcome to Exostar Managed Secure Desktop”, click the button “No, Returning User“.
7. A new window will pop-up, click the button “Open Microsoft Remote Desktop Center“, next the sign-in window will display.
8. From the Sign-in window, click the additional “Sign-in Options“, then select “Sign-in to an organization“.
9. Next “Find your Organization” by entering your Domain name in the field provided.
10. Sign-in to your account by entering your unique MAG User ID, then click Next.
11. You will be redirected to the MAG Portal to login. Enter your MAG User ID again and click Next. Then enter your Password and click Next.
12. You will be asked to to verify your identity and enter the code texted to your phone. Then click Next.
13. Once you have been authenticated, the Remote Desktop client will display. Double-click the RD client to launch the desktop and open the browser to securely access permitted websites.
Returning User Login – Remote Desktop
If you are a Returning User (Member) logging in via the Remote Desktop client, follow the steps below:
Returning User Login – Remote Desktop:
1. Double-click the Remote Desktop client (Information Worker) on your computer.
2. The Sign-in window will display, click the additional “Sign-in Options“, then select “Sign-in to an organization“.
3. Next “Find your Organization” by entering your Domain name in the field provided.
4. Sign-in to your account by entering your unique MAG User ID, then click Next.
5. You will be redirected to the MAG Portal to login. Enter your MAG User ID again and click Next. Then enter your Password and click Next.
6. You will be asked to to verify your identity and enter the code texted to your phone. Then click Next.
7. Once you have been authenticated, the Remote Desktop client will display.
2. The Sign-in window will display, click the additional “Sign-in Options“, then select “Sign-in to an organization“.
3. Next “Find your Organization” by entering your Domain name in the field provided.
4. Sign-in to your account by entering your unique MAG User ID, then click Next.
5. You will be redirected to the MAG Portal to login. Enter your MAG User ID again and click Next. Then enter your Password and click Next.
6. You will be asked to to verify your identity and enter the code texted to your phone. Then click Next.
7. Once you have been authenticated, the Remote Desktop client will display.
The Exostar Managed Secure Desktop will display for Administrators.
As a Sponsor Administrator you can perform administrative tasks like adding new users, adding domains, view licenses, hours and usage.
Add a User
Add a New User:
1. In the EMSD application, click the Administrator tab.
2. From the left-hand menu, click the Users sub-tab. If you have any users added to your organization they will display, otherwise you will need to add new users.
3. Click the Add Users button. Enter the full Email Address of the user (you will see the status display Green – Eligible if you are able to add them).
4. Check the box next to the user’s email address, then click Add Selected Users button.
5. A message will display asking to verify adding the user, click Yes to send the invitation.
6. A confirmation message will display the user was added successfully and the User will receive an email they have been invited to your Managed Secure Desktop.
7. Once the user is added, assign their Role from the drop-down list by selecting Member (User), Sponsor Admin, or Tenant Admin.
2. From the left-hand menu, click the Users sub-tab. If you have any users added to your organization they will display, otherwise you will need to add new users.
3. Click the Add Users button. Enter the full Email Address of the user (you will see the status display Green – Eligible if you are able to add them).
4. Check the box next to the user’s email address, then click Add Selected Users button.
5. A message will display asking to verify adding the user, click Yes to send the invitation.
6. A confirmation message will display the user was added successfully and the User will receive an email they have been invited to your Managed Secure Desktop.
7. Once the user is added, assign their Role from the drop-down list by selecting Member (User), Sponsor Admin, or Tenant Admin.
Add User to Managed Desktop:
1. After you add the user, go to the Managed Desktop sub-tab and locate your Information Worker client.
2. Next click Add User button and enter the full email address of the user.
3. Place a checkmark next to the user and click Add Selected Users button.
4. Repeat the steps above to add new users to your Managed Desktop.
2. Next click Add User button and enter the full email address of the user.
3. Place a checkmark next to the user and click Add Selected Users button.
4. Repeat the steps above to add new users to your Managed Desktop.