Exostar Managed Secure Desktop | Member (User)

This page provides an overview of the Member (User) role, including its common tasks and features.

If you have not setup and downloaded your Remote Desktop client, view the Managed Secure Desktop – Get Started page.

Member (User) Roles

  • View AVD Dashboard
  • View AVD Instance Tile
  • View AVD Instance Monthly Usage
  • View All AVD Session Usage
  • Login to AVD via Windows App

As a returning Member (User) you can access your browser via the Remote Desktop.


Returning User Login via MAG

If you are a Returning User (Member) logging in via MAG portal, follow the steps below:

Returning User Login – MAG:
1. Login to MAG with your User ID and password – https://fedramp-ui.portal.exostar.com
2. The MAG Dashboard will display, go to the Applications section and find “Exostar EMSD Dashboard (Preview)” tile. Click Launch to open the application.
3. The system will ask you to authenticate with Two-Step Verification. Select the phone number to have a code sent to, then choose the Send text option and click Send. (Note: If you click Send voice message, you will receive a phone call with the code).
4. Enter the code in the field provided and click Next.
5. You will be redirected Exostar’s Managed Secure Desktop dashboard. Click the “Launch EMSD” button.
6. A window box will pop-up, “Welcome to Exostar Managed Secure Desktop”, click the button “No, Returning User“.
7. A new window will pop-up, click the button “Open Microsoft Remote Desktop Center“, next the sign-in window will display.
8. From the Sign-in window, click the additional “Sign-in Options“, then select “Sign-in to an organization“.
9. Next “Find your Organization” by entering your Domain name in the field provided. 
10. Sign-in to your account by entering your unique MAG User ID, then click Next.
11. You will be redirected to the MAG Portal to login. Enter your MAG User ID again and click Next. Then enter your Password and click Next.
12. You will be asked to to verify your identity and enter the code texted to your phone. Then click Next.
13. Once you have been authenticated, the Remote Desktop client will display. Double-click the RD client to launch the desktop and open the browser to securely access permitted websites.

Returning User Login – Remote Desktop

If you are a Returning User (Member) logging in via the Remote Desktop client, follow the steps below:

Returning User Login – Remote Desktop:
1. Double-click the Remote Desktop client (Information Worker) on your computer.
2. The Sign-in window will display, click the additional “Sign-in Options“, then select “Sign-in to an organization“.
3. Next “Find your Organization” by entering your Domain name in the field provided. 
4. Sign-in to your account by entering your unique MAG User ID, then click Next.
5. You will be redirected to the MAG Portal to login. Enter your MAG User ID again and click Next. Then enter your Password and click Next.
6. You will be asked to to verify your identity and enter the code texted to your phone. Then click Next.
7. Once you have been authenticated, the Remote Desktop client will display.
Updated on March 23, 2026
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