What is Exostar Secure Messaging? Roles and Capabilities Role Capability Sponsor Admin Full administration of your organization plus full messaging....

Add User To add a user: 1. Select Add User. 2. Enter the Email Address. NOTE: The system looks up...

Add Secondary Domain  To add a secondary domain: 1. Select Add Domain. 2. Enter the domain (e.g. subsidiary.com). 3. Select...

Change Thread Manager  To change a Thread Manager: 1. On the All tab, open a thread’s kebab menu and select...

Read Thread  To read a thread: 1. Select a thread from the left-hand list. NOTE: The thread header at the...

Sponsor Admin Email Notifications Event Subject Line Who Receives It User invited (no MAG account yet)  You’ve been invited to...

Results Table Columns  Date/Time (in your local time zone), Category, Event, Actor, Affected User, Details. The Sponsor Domain column is...

Sponsor Admin Troubleshooting Symptom Likely Cause Resolution Capability toggles locked off for a user  Email not on a registered domain ...